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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Monica Cobena

April 8, 2026

5  out of  5
rating by Monica Cobena
"Exelente"
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Diego Loera

April 8, 2026

5  out of  5
rating by Diego Loera
"Sebastian provided outstanding customer service at State Farm. He was friendly, professional, and took the time to explain everything clearly, making the whole process easy and stress-free. He genuinely cared about helping and made sure all my questions were answered. I highly recommend Sebastian to anyone looking for reliable and excellent service."
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Alondra Manzano

April 7, 2026

5  out of  5
rating by Alondra Manzano
"I really enjoyed my experience with this company. Sebastian gave me the best customer service that one could receive. I'm impressed by his respectfulness and empathy. His behavior really reflects the greatness of the company. I recommend Sebastian for a fulfilling experience and reliable service!"
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Juan Rodriguez

April 7, 2026

5  out of  5
rating by Juan Rodriguez
"Best team, always so nice, friendly and they solve my problems in minutes. Can’t complain best team ever definitely 5 stars, i 100% recommend AMABILIA ESPARZA!!!"
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Emerson Daniel G

April 2, 2026

5  out of  5
rating by Emerson Daniel G
"Amazing service!! By Sebastian"
We responded:
"Thank you for the 5-star review! We truly appreciate you trusting us with your insurance needs and look forward to continuing to serve you. - Amabilia Esparza, State Farm Agent 972.488.3822"
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Jay

March 31, 2026

5  out of  5
rating by Jay
"I couldn't have asked for a better experience than the one I got from this agency. I had the pleasure of speaking with Amber who was very knowledgeable and informative of the details of each policy I inquired about. She took the time out to answer all of my questions and made sure I was taken care of."
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Steven Ardon

March 27, 2026

5  out of  5
rating by Steven Ardon
"Amazing Service!! Diego & Sebastian were truly kind and helpful!"
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Rico Chavez

March 27, 2026

5  out of  5
rating by Rico Chavez
"Sebas is a very detailed and respectful employee felt very heard and respected when I came here very good company I would recommend to friends and family alike."
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Avia Rodriguez

March 27, 2026

5  out of  5
rating by Avia Rodriguez
"Sebastian is polite and kind. Wonderful employee."
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Chandani Patel

March 20, 2026

5  out of  5
rating by Chandani Patel
"Amber was such a great help throughout the process! She patiently walked me through the process and my renewal! She helped me get the best deal for myself! Highly recommend her!"
We responded:
"We love having Janie as part of the team. Thank you for your review Chandani! -Amabilia, State Farm Agent Contact us for: Auto insurance Home insurance Renters insurance Life insurance Business insurance www.agentonmidway.com 972-488-3822"
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Jayden Vera

March 13, 2026

5  out of  5
rating by Jayden Vera
"Great customer service from Diego👍"
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Oriana Silva

March 12, 2026

5  out of  5
rating by Oriana Silva
"They are always very responsive and respectful with the customers!"
We responded:
"Thank you for your 5 star review Oriana! We are happy to help you with your insurance. -Amabilia Esparza, State Farm Agent Contact us for: Auto insurance Home insurance Business insurance Lifen insurance www.agentonmidway.com 972.488.3822"
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Charlie Salinas

March 9, 2026

5  out of  5
rating by Charlie Salinas
"Like that Amabilia Esparza is always checking up on things making sure that I am ok and if I have any questions don’t hesitate to ask. That’s is excellent customer service. Just to say that Amber does an awesome job. Thanks for explaining the new system y’all have at 1st was a lil frustrated but Iam good now thank you for your patience 👏🏽👏🏽👏🏽"
We responded:
"Thank you for your review Charlie! -Amabilia, State Farm Agent Contact us for: Auto Insurance Home Insurance Renters Insurance Life Insurance Business Insurance www.agentonmidway.com 972.488.3822"
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Kiana Martinez

March 1, 2026

5  out of  5
rating by Kiana Martinez
"Diego was a great help."
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Octavio Monjaras

February 27, 2026

5  out of  5
rating by Octavio Monjaras
"Diego was super helpful and patiently explained the different policies, making it clear for me which one was suitable."
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Hariny Ganapathy

February 27, 2026

5  out of  5
rating by Hariny Ganapathy
"The staff are very polite snd professional. They get the work done quickly covering all your nerds. The policy pemiums are affordable."
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Adriana Ibarr

February 24, 2026

5  out of  5
rating by Adriana Ibarr
"If you’re looking for a reliable, honest, and compassionate insurance agent I HIGHLY recommend Amber! She responded very quickly to my issue and made my process stress free and personal. I’ve always had bad experiences with calling other companies but Amber listened to my needs and found a solution!"
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Mark Winstead

February 18, 2026

5  out of  5
rating by Mark Winstead
"Great service always. Amber is super helpful with the paperwork etc. Customer for life."
We responded:
"We love to hear this Mark. Thank you for allowing us to provide you with insurance coverage and for your 5 star review! Contact us for: Auto insurance Home insurance Renters insurance Business insurance Life insurance 972.488.3822 www.agentonmidway.com"
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Antonio Gonzalez

February 13, 2026

1  out of  5
rating by Antonio Gonzalez
"people lie amongst each other and then say you said something and she calls you trying to be bossy, which don't know what's going on"
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Alexandre Lourenço

February 10, 2026

5  out of  5
rating by Alexandre Lourenço
"I enjoyed the customer experience transferring my insurances from State Farm PA to State Farm TX with the support of this team. Great timing, responsiveness and attention to the details that I cared about. I felt I got a good price for what I was looking for, paying less than I was paying in PA BTW. Thank you!"
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Dena

February 5, 2026

5  out of  5
rating by Dena
"I love the service I have received from the Esparaza State Farm agency! As someone who who worked in insurance for 14+ years & been in customer facing jobs all my life it is refreshing to work with someone who has not forgotten what customer service means. I do not believe the customer is always right, but I do believe you need to be able to listen and be able to address the things you have control over and let the customer know you are there for them which is exactly what Amber did for me recently regarding a situation which in no shape or form had anything to do with the agency. Very happy with them!"
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Francisco Hernandez

February 4, 2026

5  out of  5
rating by Francisco Hernandez
"Amber always goes out of her way to help me out anytime I have a question or concern! It doesn't get any better than having Amber help you out!"
We responded:
"Thank you for your 5 star review Francisco! We are happy to hear that Amber has given you exceptional customer service. We love having her on the team. Contact us for: Auto insurance Home insurance Renters insurance Business insurance Life insurance 972.488.3822 www.agentonmidway.com"
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Josefina Peredo

January 30, 2026

5  out of  5
rating by Josefina Peredo
"Muy buena atención"
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Ja’Nya Cornell

January 29, 2026

5  out of  5
rating by Ja’Nya Cornell
"Alma- she is very sweet and knows how to communicate well."
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Bittish Wadley

January 29, 2026

5  out of  5
rating by Bittish Wadley
"Great"